Shipping & Returns

Shipping

Domestic: Sagawa Express
International: EMS (Japan Post)
Other carriers may be used depending on destination.

Delivery Time

Japan: 3–5 business days
International: 1–3 weeks depending on destination
Customs may cause delays.

Packaging

Kokeshi dolls are fragile items and are carefully packaged.

Returns

Returns are accepted only if the item is damaged.
Please contact us within 3 days of delivery.

Handcrafted Product Notice

All kokeshi dolls offered in our store are handcrafted by artisans.

Because each piece is handmade, variations in wood grain, color, shape, and facial expression may occur.

These are natural characteristics of handcrafted items and are not defects.

Kokeshi dolls are made from natural wood, which may change slightly over time due to humidity or temperature.

We hope you enjoy each piece as a unique work of art.