Terms of Service

1. Scope

These terms govern the use of the Shibuya Kokeshi online store.

2. Products

All products are handcrafted by artisans.
Variations in wood grain, color, and facial expression are natural and not considered defects.

3. Availability

Inventory is shared with our physical store.
Items may become unavailable after purchase.

4. Pricing

Prices may change without prior notice.

5. Payment

Payments are processed through third-party payment providers.

6. Shipping

Shipping times vary depending on destination and shipping conditions.

7. Customs

International shipments may incur customs duties or taxes which are the responsibility of the recipient.

8. Returns

Returns are accepted only for damaged or defective items.